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Stakeholder dialogue – Shaping our trade together
Stakeholder dialogue
Shaping our trade together
In order to shape the future of materials trading with foresight, we take into account the interests of all who are affected by our actions. Only when we know what our stakeholders expect of us and what motivates them can we find solutions that satisfy all involved. We therefore maintain a regular dialogue with various groups. In doing so, we seek to do justice above all to our most important “stakeholder”: our planet, with its nature, climate, and resources.
Stakeholder group
Interest
Fulfill legal obligations and expectations
Show stance
Perception as responsible market participant
Ensure future viability of business model
Tell consistent story
Perception as attractive business partner
Forms of dialogue
Trade fair attendance
Personal conversations
Trade fair appearances
Annual meetings with field sales, sales manager, and in certain cases management
Surveys
Sales pitches
Consultation