Stakeholder dialogue – Shaping our trade together

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Stakeholder dialogue

Shaping our trade together

In order to shape the future of materials trading with foresight, we take into account the interests of all who are affected by our actions. Only when we know what our stakeholders expect of us and what motivates them can we find solutions that satisfy all involved. We therefore maintain a regular dialogue with various groups. In doing so, we seek to do justice above all to our most important “stakeholder”: our planet, with its nature, climate, and resources.

Stakeholder group

Interest

  • Fulfill legal obligations and expectations

  • Show stance

  • Perception as responsible market participant

  • Ensure future viability of business model

  • Tell consistent story 

  • Perception as attractive business partner

Forms of dialogue

  • Trade fair attendance 

  • Personal conversations 

  • Trade fair appearances

  • Annual meetings with field sales, sales manager, and in certain cases management

  • Surveys

  • Sales pitches

  • Consultation

Interest

  • Identification with company

  • Make own contribution

  • Sense of purpose in own work

  • Representation of shared values

  • Future prospects and job securityForms of dialogue

Forms of dialogue

  • Performance reviews

  • Employee representation 

  • Discussions 

  • Employee suggestion system 

  • Innovation management

  • Dialogue between manager and employees

  • Employee surveys

  • Internal communication channels

Interest

  • Profit and yields

  • Utilize growth market

  • Further develop business model

  • Develop innovations

Forms of dialogue

  • Regular reporting

  • Annual events 

  • Annual exchange

  • Discussions 

  • Publication of quarterly figures

  • Annual General Meeting (of thyssenkrupp AG)

Interest

  • Fulfill legal requirements

  • Maintain competitiveness 

  • Secure market share

  • Utilize growth market

  • Show stance

  • Perception as responsible market participant

  • Ensure future viability of business model

  • Tell consistent story 

Forms of dialogue

  • Regular visits

  • Discussions with thyssenkrupp Materials Services teams 

  • Annual performance review with production management 

  • Annual discussions with top management 

  • Training in labor rights and responsibilities

  • Support from employees on-site

  • Surveys/interviews

Interest

  • Relevant coverage

  • Gain readers/viewers

  • Raise awareness

Forms of dialogue

  • Discussions 

  • Interviews

  • Publications in trade press

  • Trade fair appearances

  • Speaker appearances

Interest

  • Minimize consequences of climate change

  • Preserve quality of life

  • Lay foundation for further generations

  • Solidarity for a more just world

  • Expectations vis-à-vis business world

Forms of dialogue

  • Discussions with politicians at state and federal levels

  • Personal contacts in framework of committees

  • University contact program

  • Research and innovation projects