The solution: Optimizing the entire supply chain
First of all, the XMaaS experts gave the Christmas workshop a thorough overhaul. The result was a brand-new Christmas logistics center at the North Pole: with driverless sleighs, fully enchanted facilities and a brand-new logistics concept in which Santa can dock directly with his sleigh at loading bays. This saves time and the helping elves can turn their attention to other Christmas activities.
To ensure that the systems in the Christmas logistics center run smoothly, the colleagues from thyssenkrupp XMaaS Services implemented a solution for Christmas production optimization: joii, an IIoT platform (Imaginative Internet of toys) and a Christmas Execution System. joii magically networks all the systems – from the wrapping paper cutting system to the high-bay warehouse for small toys to the gift wrapping station. There's also an app to go with it: With the help of the joiifull app, the helping elves can nimbly pick the gifts. So they are ready for transport on time and are delivered "on time" and "in full".
So far, so good. But what if the children spontaneously change their mind and would rather have a different gift? Or their wish list arrives too late? "No problem at all," said the thyssenkrupp XMaaS Services consultants. "For that, we simply use our new Wishmaker AI solution!" Wishmaker ensures that the right material is available in the right quantity. In addition, Wishmaker predicts which wishes the children actually have. Now Santa doesn't have to worry about not having enough video games or dolls in stock or having them sit in the Christmas warehouse too long.
We also took a closer look at the sleigh logistics so that no unnecessary detours are made on the delivery route. The digital solution: CI Rudolph. The Christmas Intelligence was named after Rudolph, the reindeer leader who always knows exactly where to go. Christmas Intelligence collects all the information, analyzes it and optimizes the sled routes. In addition to punctuality, this also ensures a lasting effect: Reindeer Rudolph and his reindeer colleagues have to fly less.
The result: Satisfied customers and happy children
The reward for all this effort? A Christmas production that runs like clockwork, a satisfied Santa Claus, happy helping elves, rested reindeer, and above all: happy children who can unwrap their presents on the holiday. The Christmas service package from thyssenkrupp XMaaS Services had fully convinced. And maybe in return Santa will tell us the secret of how he manages to visit several hundred households within a second – we'd like to offer that to our other customers, too.